At our online boutique, we take pride in delivering meticulously crafted items with the utmost care. Each order is processed with precision, ensuring your selection arrives in pristine condition. Our fulfillment team operates with efficiency, typically preparing shipments within 1-2 business days after payment confirmation. Whether you've chosen timeless classics or contemporary designs, rest assured that every piece is packaged securely to preserve its elegance during transit.
Processing times may vary slightly depending on order volume, but most purchases are dispatched within 48 hours of placement. Once your package is en route, delivery durations are influenced by destination and carrier schedules. Domestic shipments generally reach customers within 5-7 business days, while international orders may require 10-15 business days for arrival. Seasonal peaks or unforeseen circumstances could occasionally extend these estimates, though we make every effort to minimize delays.
We offer transparent shipping options tailored to your order value:
Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
Free Shipping (10-15 Business Days): Automatically granted for orders exceeding $60
During checkout, the system will calculate applicable fees based on your cart total. Promotional periods may occasionally feature adjusted rates, which will be clearly displayed.
Currently, we serve customers across North America, Europe, and select Asian territories. Some remote locations or areas with complex customs regulations might experience restricted access. If our system identifies delivery limitations to your region during checkout, you'll receive immediate notification. We're continuously expanding our logistics network to accommodate more destinations.
Within 24 hours of shipment dispatch, you'll receive a confirmation email containing your unique tracking number and carrier details. This allows real-time monitoring through our partners' online portals. Should the tracking information not update within 72 hours of receipt, we recommend checking your spam folder before contacting our support team for assistance.
While rare, logistical challenges can occasionally occur. If your package exceeds the estimated delivery window by more than five business days, please contact our customer experience team at [email protected] with your order number. We'll promptly investigate with the carrier and keep you informed throughout the resolution process. For lost items confirmed by the shipping provider, we offer either a replacement or refund at your discretion.
International customers should note that cross-border shipments may incur additional customs fees, VAT, or import taxes determined by your local authorities. These charges are the recipient's responsibility and are not included in our pricing. We declare all packages at full value as required by international trade laws. For specific duty rates, we recommend consulting your country's customs website prior to ordering to avoid unexpected costs upon delivery.
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